You will act as the first point of contact and are responsible for customers success. You play an essential role in tracking the customer experience with our software. You also work closely with different teams to ensure customer satisfaction. Think of answering questions, solving problems, testing new functionalities among many other responsibilities.
For our customers, our software is a crucial link in the business process and daily work. We are a crucial part of their purchasing processes, financial processes, and financial reporting. That is why it is important for us to provide the best and fastest possible support to our customers.